FAQ
We make customization easy! On each product page, you’ll find an online customization tool that allows you to add your own text, logos, or images. Simply choose your design preferences, and our tool will show you a preview of your custom jersey. If you need assistance or have a special request, you can contact us directly, and we’ll be happy to help with a free design mockup. To better help you customize your jerseys, you’d better get in touch with us at support@projerseycustom.com or via online chat. Our professional service team will help you complete the entire customization process.
2. What types of jerseys do you offer for customization?We offer a wide range of jerseys for sports such as American football, baseball, hockey, basketball, softball, and soccer. In addition to jerseys, you can also customize shorts, hoodies, and T-shirts to match your team’s style.
3. What printing methods do you use for custom jerseys?We use several high-quality printing techniques, including screen printing, direct-to-garment (DTG) printing, and embroidery. Each method is selected based on the type of fabric and design to ensure the best durability and finish.
4. What is the minimum order quantity for custom jerseys?There is no minimum order requirement for most of our products. Whether you need a single jersey or a full set for your entire team, we can accommodate your order.
5. How long does it take to receive my custom jerseys?Our standard processing time is 3-7 business days, depending on the complexity of your design. Shipping times will vary based on your location and the shipping method you choose at checkout, but we strive to deliver your order as quickly as possible.
6. Can I order custom jerseys in different sizes?Yes! We offer a wide range of sizes, including youth, adult, and plus sizes, ensuring everyone on your team can find the perfect fit.
7. What if I don’t see the style I’m looking for?If you don’t find the exact style or design on our website, just reach out to us with your ideas. We can create custom designs tailored to your needs and offer free design mockups and quotes based on your specifications.
8. Can I add my team’s logo to the jersey?Absolutely! You can upload your team’s logo through our online customization tool, and we’ll make sure it’s printed or embroidered onto your jerseys with precision. If you need assistance with logo placement or design, our team can help.
9. How is the final price for custom jerseys determined?
The price you see for each item on our website is the base price for a blank jersey, without any custom names, numbers, or designs. Once you start adding your customizations—such as team names, player numbers, or logos—there may be additional charges depending on the printing method or embroidery you choose.
Don’t worry, though—every extra charge will be clearly listed in your order summary as you customize your jersey. This way, you’ll see exactly what you’re paying for each step of the way. We believe in transparent pricing, so there are no hidden fees, and we won’t charge you for anything you didn’t add to your design.
10. What is your return and exchange policy for custom jerseys?
Since each jersey is customized, we typically do not accept returns unless there is a defect or mistake in production. However, if there’s any issue with your order, please contact us immediately, and we’ll work with you to make it right.
11. How do I care for my custom jersey?
To maintain the quality of your custom jersey, we recommend washing it inside out in cold water and air-drying it or using a low heat setting in the dryer. Avoid bleach and ironing directly on any printed or embroidered areas.