Shipping Policy
How much does shipping cost?
We offer standard shipping to all orders within the continental U.S. (7-10 business days) covering the 48 contiguous states. This excludes Alaska, Hawaii, Puerto Rico, and other U.S. territories.
Countries/Regions: USA, Canada, Mexico
Standard Shipping: $10
Free Standard Shipping: Orders over $69
We also provide expedited DHL/FedEx/UPS shipping services:
Expedited Shipping (5-7 business days)
$20.00 for orders under $69
$25.00 for orders between $69 and $129
$35.00 for orders over $129
Note: Choosing expedited shipping will not reduce the production time, but it will speed up the shipping process.
Delivery Time
The total delivery time = Processing time (Monday to Friday) + Shipping time.
How long will it take to receive my order?
Typically, it takes 3-7 business days to prepare your order, followed by 7-10 business days for standard shipping. If you choose expedited shipping, the shipping time will be 3-5 business days (not including production time, though we prioritize expedited orders). Please note that during holidays, our production time may vary.
How will I know when my order has shipped?
You’ll receive a shipping confirmation email once your order is ready to be shipped. Please keep in mind that due to customization, orders may take 3-7 business days to process before they are shipped. After receiving the email, please allow 24-48 hours for the tracking number to update. Delivery dates may be affected by weather conditions or holidays.
Do you offer international shipping?
Yes, we gladly accept international orders! The production time remains the same, and shipping fees vary depending on your location. Depending on your country, additional customs duties may apply.
Countries/Regions: UK, Germany, France, Italy, Australia, Spain
Standard Shipping: $15 shipping fee, 7-10 business days
Free standard shipping on orders over $99
Expedited Shipping (5-7 business days) via DHL, UPS, TNT, DPD, FedEx, or EMS
$20.00 for orders under $69
$25.00 for orders between $69 and $129
$35.00 for orders over $129
Note: During peak sales seasons, your order may be delayed. Only items that pass our quality control process are shipped to ensure we deliver the perfect gift to you.
If you have any other questions, don't hesitate to contact us here at support@projerseycustom.com.